The Bijoux 925 shop has been set up by the company bijoux-925.com, which is its operator.
These general terms and conditions are intended to define the rights and obligations of the parties in the context of the online sale of goods offered by the company Bijoux-925.com to the consumer.
Acceptance of Terms
Any order placement for a product listed in the online shop of the website: www.Bjoux-925.com assumes prior consultation of these general terms and conditions. Consequently, the consumer acknowledges being fully informed that their agreement regarding the content of these general terms and conditions does not require a handwritten signature of this document, insofar as the customer wishes to order online the products presented in the shop of the website. The consumer has the option to save these general terms and conditions, it being specified that both the saving and editing of this document are solely their responsibility. The customer acknowledges having read, at the time of placing the order, the special terms of sale stated on this screen and expressly declares to accept them without reservation. These general terms and conditions of sale govern the contractual relations between Bijoux 925 and its customer, with both parties accepting them without reservation. These general terms and conditions of sale will prevail over any other conditions appearing in any other document, except with prior, express, and written derogation.
Products
The photographs illustrating the products are not part of the contractual terms. The products sold by Bijoux 925 are handcrafted artisanal products. Due to the nature of the product’s crafting, the customer acknowledges that slight modifications or imperfections may appear on the delivered product.
Order
The automatic registration systems are considered as proof of the nature, content, and date of the order. Bijoux 925 confirms the acceptance of its order to the customer at the email address they have provided. The sale will only be concluded upon confirmation of the order. Bijoux 925 reserves the right to cancel any order from a customer with whom there is a dispute or in case an item is out of stock. The information provided by the buyer during the order placement is binding: in case of error in the recipient’s address details, the seller cannot be held responsible for the impossibility of delivering the product.
Price
Prices are expressed in Euro. The price indicated on the product sheets does not include transport. In case of an order to a country other than Thailand, customs duties or other local taxes or import duties or state taxes may be required. These duties and sums are not within the jurisdiction of Bijoux 925. They will be at your expense and will be your sole responsibility in terms of declarations and payments to the competent authorities and/or organizations in your country. We advise you to inquire about these aspects with your local authorities. Bijoux 925 reserves the right to modify its prices at any time, but products will be invoiced based on the rates in effect at the time of order registration. The products remain the property of Bijoux 925 until full payment of the price.
Availability
We inform you of the availability of the products you wish to purchase. Nevertheless, if, despite our vigilance, the products become unavailable after your order, we will inform you on your invoice and invite you to cancel or modify your order or refund at the end of the month or within 30 days.
Payment
The price invoiced to the customer is the price indicated on the order confirmation. The price of the products is payable in cash on the day of the effective order. Payment is made by credit card or via PayPal. The order validated by the customer will only be considered effective when the relevant payment center has given its approval. In case of refusal from said center, the order will be automatically cancelled and the customer notified by email.
Proof of Transaction
The computerized records, kept in Bijoux 925’s computer systems under reasonable security conditions, will be considered as evidence of communications, orders, and payments made between the parties. The archiving of order forms and invoices is carried out on a reliable and durable medium that can be produced as evidence.
Data Security
The store allows you to pay for your purchases directly through completely secure computerized methods, notably through the presence on our site of an SSL certificate that encrypts all transactions between your connection terminal and our server. Payments from the Bijoux 925 store are transmitted securely through the PayPal electronic payment system. No payment data concerning you is stored on our site, thus eliminating any possibility of fraud through hacking of our site.
Delivery
Products purchased on Bijoux 925 are delivered worldwide. Delivery is made via post to the address you provided during your order. It is the customer’s responsibility to verify shipments upon arrival of their order and to make any justified reservations and claims. Bijoux 925 cannot be held responsible for the consequences of a delivery delay. Shipping costs are calculated based on the weight of the order, the delivery location, and the carrier chosen by the customer.
The indicated timeframes are average periods and correspond to processing times and delivery for products destined for metropolitan France and Monaco. For shipments outside this area, Bijoux 925 cannot make any commitments. In case of unusual delay, an email will be sent to you. The risk of transport is borne by the buyer who must make a motivated protest to the carrier within three days from delivery. We also work with EMS, FEDEX, and CHRONOPOST on a case-by-case basis. Your package is delivered to the address of your choice. You will receive an email immediately after your order is shipped. Allow 5 to 12 business days for delivery from Thailand to Europe. Regarding the loss of a package, we can only proceed with a new shipment after the post office has established the official declaration of loss, which is after 31 days. We decline all responsibility in case of force majeure (strike, exceptional weather conditions, etc.) that may cause a delay in the delivery of your package.
Guarantees
Any return must be made with a signature upon receipt. The guarantee consists, at our choice, of either replacement or exchange, which you will be responsible for sending back to us at your expense. Any product that is incomplete, damaged, or whose original packaging has been deteriorated will neither be taken back nor exchanged under the guarantee. Any order not shipped within 30 days is canceled and refunded to the customer. You have a period of 8 days from receipt to return the product that does not suit you. Shipping and return costs will be at your expense. Only the price of the product(s) purchased will be refunded. This right of return can only be accepted for complete products, in their original condition (packaging, complete accessories, instructions) with a copy of the purchase invoice.
Confidentiality
The provision of personal information collected for the purpose of distance selling is mandatory, as this information is essential for processing and shipping orders and issuing invoices. Failure to provide this information will result in the order not being validated.
Users of the site who have provided personal information through the site have the right to access the data concerning them, as well as the right to modify or delete it. To exercise this right, they simply need to send an email to Bijoux 925 company: contact-bkk@Bijoux-925.com. Bijoux 925 company undertakes not to communicate its customers’ details to a third party for purposes other than the proper delivery of the order.
We remind you that minors do not have the capacity to contract, and that the collection of data from them must be subject to information from the parental authority.
Disputes and Liability
This contract is subject to Thai law. The language of this contract is French. Bijoux 925 cannot be held responsible for damages of any nature, whether material, immaterial, or bodily, that could result from the misuse of the products sold. The liability of Bijoux 925 will, in any case, be limited to the amount of the order. In case of dispute, the customer will prioritize contacting the company to obtain an amicable solution. In case of dispute, Thai courts will have jurisdiction to judge this dispute. Bijoux 925 cannot be held liable in case of non-compliance with the legislation where the product is delivered. It is your responsibility to check with local authorities about the import possibilities of the products you intend to order.
Of course, for any questions about the products, you can contact our customer service: contact-bkk@Bijoux-925.com. Bijoux 925 cannot be held responsible for the non-execution of the contract in case of force majeure, disruption or total or partial strike, particularly of postal services and means of transport, flood or fire.
Bijoux 925
Done in Bangkok on 25-09-2019